BEST PRACTICES
Comprehensive guide covering all aspects of best practices in CareVoice
Ensure your assessments meet regulatory requirements and professional standards:
CQC Compliance
Regulation 9: Person-Centred Care
- • Include service user preferences and choices
- • Document how care meets individual needs
- • Show evidence of involving the person
- • Demonstrate respect for dignity and privacy
Regulation 12: Safe Care & Treatment
- • Complete comprehensive risk assessments
- • Document mitigation measures
- • Include medicines management plans
- • Address environmental safety
Regulation 17: Good Governance
- • Maintain accurate, complete records
- • Ensure contemporaneous documentation
- • Store securely with access controls
- • Regular reviews and updates
Legal Framework
Care Act 2014
Wellbeing principle, eligibility criteria, prevention focus
Mental Capacity Act 2005
Assumption of capacity, best interests, least restrictive
GDPR/Data Protection
Lawful basis, data minimisation, retention periods
Maximise efficiency whilst maintaining quality:
Workflow Optimisation
Prepare Before Recording
Review previous assessments, gather medical reports, list key areas to cover. Saves 5-10 minutes per assessment.
Use Template Guides
Follow structured prompts to ensure comprehensive coverage first time. Reduces need for additions later.
Batch Similar Tasks
Complete multiple assessments in one session. AI processing improves with consistent recording style.
Smart Scheduling
Conduct assessments when service users are most alert. Morning often best for cognitive assessments.
Time Savings Achieved
Maintain consistently high standards across all assessments:
Quality Framework
Regular Audits
- • Monthly peer review of assessments
- • Check against CQC standards
- • Service user feedback collection
- • Outcome tracking and analysis
Continuous Improvement
- • Team training on new features
- • Share best practice examples
- • Update templates based on feedback
- • Refine AI prompts for better output
Supervision & Support
- • Regular supervision discussions
- • Complex case consultations
- • Safeguarding reviews
- • Professional development planning