Launching soon
We’re opening to a first group of services
CareVoice is being set up with each service personally rather than thrown open behind a signup form. Leave your email and we’ll tell you once there’s room — one email, nothing else.
Everything below is what it actually does, including what we decided not to build. Have a read before you decide.
Care intelligence for UK adult social care
What your best people know shouldn't live in one head.
CareVoice builds one living picture of each person you support, from what your team already says out loud. It sits alongside the records you run.
Set up with each service personally · Built by someone who actually does the work
The problem
The record remembers every visit. Nobody remembers the pattern.
Three visits a week for a month is twelve separate notes, written by four different people, each one accurate. The pattern only exists if somebody can hold all twelve in their head at once. Nobody can. That isn't a failing of anyone's care, or anyone's memory. It's arithmetic.
So the documentation is thorough enough to satisfy an inspection, and still doesn't tell you what is changing for the people you support.
Nobody is holding all of it
Falls in one file. Medication in another. Mood changes in the daily notes. Weight loss across three months of paper records. Every part of it written down. No part of it connected to the rest.
It surfaces somewhere else first
The day centre mentions it. Or the GP. Or a daughter, on the phone, on a Sunday. And it was in your own records the whole time — just never in one place, and never in front of one person.
And it still eats the shift
Your carers are typing when they should be caring. Handwritten notes, copy-pasted templates, clinical language that doesn't match what they actually observed.
How it works
Just talk. The agent structures it. You review and decide.
No forms to fill in. No clinical language required. Your team talks the way they'd talk to a colleague, and gets a structured, review-ready assessment in return. Same flow whether you run a residential home, dom care, supported living, or specialist services.
Speak naturally
The carer talks for 5-10 minutes about the person. Just speak. "Dawn's been off her food this week. She's not sleeping well. Her daughter visited and she was more settled after that." That's it. That's the input.
A structured assessment, across the whole person
Your narration becomes a structured assessment across 10 care domains. Physical health, medication, mental health, nutrition, personal care, daily living, safety, cognition, social activities, and personal identity. Each domain gets a clinically-worded narrative drawn from what you actually said.
Intelligence builds
Every assessment feeds the living model of that person. We surface trends across what your team has documented. A declining trajectory is flagged for a second look — for your clinical judgment, not in place of it.
The deal
What CareVoice won't do.
Most of this category is racing to add. These are the things we have decided not to build — not gaps we are working up to. You should know exactly what you are getting before you buy it, not afterwards.
It won’t replace the system you already run.
Keep PCS. Keep Nourish. Keep Birdie. CareVoice runs alongside the record you already have — nothing to migrate, nothing to switch off, nobody to retrain on a new way of logging a visit.
It won’t hold your rota.
No scheduling, no visit planning, no eMAR, no medication administration. It carries what your team knows about a person. It never carries the timetable.
It won’t decide anything.
It flags what looks worth a second look, and stops. Regulatory classification runs on fixed rules that cite the statute behind them — written down, checkable, and never handed to the agent. The clinical judgement stays with your clinician, always.
It won’t catch everything.
It is a second pair of eyes on the whole picture, not a safety net and not a guarantee. Anyone who tells you their software catches everything is selling you something they cannot deliver.
What makes CareVoice different
Know the people in your care, not just your records.
Most care systems are built for data entry. CareVoice starts from what your team already says out loud — and turns it into one living model of each person.
Each narration, each incident report, each voice capture feeds that model, connecting assessments, incidents and voice notes into a single picture of the person.
One place to ask about a person
Assessments, incidents, medication changes, family input — all connected in one living model. When someone asks about a person in your care, you have the answer. Not after a hunt through four files. Now.
The direction, not just today’s number
A falls risk score that keeps climbing. A nutrition score sliding the wrong way. A mood trend that has been heading down since the spring. Movement in what your team has already documented, surfaced for professional assessment.
Know what you can evidence, and what you can’t
An honest view of which quality statements your assessments can evidence — and exactly which people close each gap. No invented score: coverage and freshness, stated plainly.
Follow-ups informed by their record
When a carer reports a fall, the agent checks that person's falls risk score, reviews recent incidents, and asks: "Was this witnessed? Any head injury? Neuro obs scheduled?" The agent provides the structure; your clinicians make the decisions.
CareVoice surfaces trends, patterns, and screening indicators as decision support for your team — to be reviewed by a qualified professional. It is not a substitute for clinical assessment, diagnosis, or professional judgment.
Comparison
Purpose-built for UK social care.
Person Centred Software
The market leader in care records. Founded 2013.
A full care-management system, with its own analytics in PCS IQ. Your team enters the day into it. CareVoice runs the other way round — it starts from what they already say out loud, and sits alongside PCS rather than replacing it.
Learn moreNourish Care
Mobile-first care records, with its own insights layer.
Nourish handles the daily log well and has assessments and insights of its own. The difference is the input: Nourish is something your team types into. CareVoice is something they talk to, and it builds the record from the conversation.
Learn moreLog my Care
Straightforward. Good for smaller services getting started.
Easy to pick up, and they have partnered on AI analysis of care plans and risk assessments. Same split again: theirs is typed, ours is spoken — and ours builds one living model per person out of it.
Every clinical rule in it was written by someone who has had to follow one.
It runs alongside the system you already have, because the point was never to replace your records. It was to make sure somebody is holding the whole picture of each person in them.
Ready to know the people in your care better?
Set up with you personally. Billing starts when you're ready — see what your records have not been telling you.
In practice
Unlimited
staff at no extra cost — you are billed per person, never per carer
Assessment edits
are timestamped and attributed, so an answer always has a name on it
Pricing
One price that grows with your service.
£15 per active person, per month — not per carer, so bringing your whole team on costs nothing extra. That is £3.46 a week each, and a four-person service costs less for a whole month than a single agency shift.
We count the people active on your billing date each month. Anyone who comes and goes in between costs you nothing.
Service
For services across UK adult social care — one price, your whole team
Minimum 4 active people · from £60/mo
- Unlimited voice-to-assessment across your whole roster
- Standard care plans plus CHC, end-of-life, PBS and more
- Risk flags per person, surfaced for your team to review
- Whole-service intelligence — trends across everyone you support
- CQC evidence coverage — what is evidenced, what still is not
- Family Voice — hear from families in their own words
- Unlimited staff · phone line set up with you
Set up with you personally · Billing starts when you're ready
Not ready to fill in a form? Email info@carevoice.app
See full pricing detailsQuestions
Frequently asked questions
How long does it take to get started?
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We set CareVoice up with your service personally, and your team can record their first assessment in that session. If you can talk about the people you support, you can use it — no forms to fill in, no clinical-language tax.
Is our data secure?
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Your care records — assessments, transcripts, profiles and uploaded documents — are stored on UK servers in London, and so are the backups. One exception we'd rather name than bury: recordings of phone-agent calls are held by our telephony provider, Vapi, on their own infrastructure in the United States. Otherwise: encryption in transit and at rest, an audit trail on every assessment edit, and consent captured for family recordings. Agent processing runs over encrypted API calls to providers who don't train on your data.
Can I try it before committing?
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There's no trial of any kind and no self-serve sign-up. We set CareVoice up with each service personally, and billing starts once your service is ready to run — £15 per active person a month, minimum four.
How is this different from Person Centred Software?
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Person Centred Software is a care-management record system, with its own analytics layer in PCS IQ. Your team enters the day into it. CareVoice works the other way round. It starts from what your team already says out loud, and builds one living model of each person. It flags the changes worth a second look. You can run both — the difference shows up the moment an inspector asks "tell me about Mrs Laws."
What about our existing assessments?
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CareVoice works alongside your current system. Start with new assessments and move at your own pace. There's no automatic import from another system — bring your last 90 days as PDFs and we'll build from those.
One conversation, and your team could be talking their first assessment this week.
We set CareVoice up with you personally. £15 per active person a month, minimum four — billing starts when your service is ready to run.
Talk to usOr email info@carevoice.app — you'll hear back from the founder within one working day either way.
Built by someone who actually does the work.