VOICE CAPTURE
Comprehensive guide covering all aspects of voice capture in CareVoice
Voice capture transforms how you conduct assessments, allowing natural conversation whilst automatically creating structured documentation.
Recording Best Practices
Environment Setup
- • Find a quiet space with minimal background noise
- • Position yourself 15-30cm from the microphone
- • Use headphones to prevent echo
- • Test audio levels before starting
Speaking Techniques
- • Speak clearly at a moderate pace
- • Pause briefly between topics
- • State the service user's name at the beginning
- • Mention section headers (e.g., "Moving to daily activities...")
Structured Recording
- • Follow the assessment guide prompts
- • Cover all required areas systematically
- • Include specific details and examples
- • Note observations and concerns clearly
Using Voice Commands
Enhance your recordings with voice markers that help AI better understand your assessment:
"Section: Personal Care"Marks the beginning of a new section
"Risk identified:"Flags important safety concerns
"Action required:"Highlights urgent follow-ups
"Service user states:"Marks direct quotes for person-centred record
Handling Sensitive Information
Consent: Always inform service users that you're recording and obtain verbal consent at the start.
Privacy: Avoid mentioning third-party personal details unless directly relevant.
Clinical Info: Medical diagnoses should be stated factually as reported by healthcare professionals.
Multi-Language Support
CareVoice supports multiple languages and accents:
- British English (optimised)
- Welsh, Scottish, Irish accents
- Common UK community languages
After recording, review and refine your transcription for accuracy:
Immediate Review
- • Check names and places are correctly transcribed
- • Verify medical terms and medicine names
- • Confirm dates and times are accurate
- • Review any flagged unclear sections
Quick Edit Tools
- • Click any text to edit inline
- • Use find & replace for repeated corrections
- • Add punctuation for clarity
- • Insert paragraph breaks for structure
Enhancement Options
- • Add context notes in brackets
- • Clarify abbreviations on first use
- • Include non-verbal observations
- • Note environmental factors