Care Home Management Software

How CareVoice Care Home Management Software Works

CareVoice transforms how care home managers, registered managers, nominated individuals create and manage care documentation. Here's the technical process behind our voice-first approach:

Voice Recognition Technology
Our AI is specifically trained on UK care terminology, medical vocabulary, and regional accents. Unlike generic voice assistants that achieve 85% accuracy on care documentation, CareVoice delivers 99.5% accuracy. The system recognises care-specific terms like PRN medications, DOLS applications, MCA assessments, and safeguarding terminology without requiring you to spell them out.

Real-Time Transcription
As you speak, CareVoice converts your voice to text in real-time. You see the words appear on screen as you talk, allowing immediate correction if needed. This visual feedback means you always know exactly what's being recorded.

Intelligent Formatting
The AI automatically structures your notes into proper care documentation format. It identifies key information like names, dates, medications, and concerns, formatting them appropriately for CQC compliance.

Offline Capability
All processing can happen locally on your device when internet isn't available. Notes are stored securely and sync automatically when connectivity returns. This is essential for domiciliary care visits or buildings with poor signal.

Audit Trail
Every note includes automatic timestamps, user attribution, and a complete edit history. This meets CQC requirements for documentation accountability and supports inspection readiness.

Every CareVoice subscription includes comprehensive features designed for care documentation excellence. There are no premium tiers or feature unlocking - everything below is included from day one:

Care Planning & Documentation: Person-centred care plans, daily notes, and assessments with voice input option.

CQC-Compliant Templates: Pre-built templates for all CQC requirements including KLOE evidence.

Safeguarding Alerts: AI detection of safeguarding concerns with automatic flagging and reporting workflows.

Resident Profiles: Complete resident information including life history, preferences, and This is Me.

Family Portal: Optional portal for families to see updates about their loved one's care.

Staff Management: User accounts, access controls, and documentation tracking per staff member.

Handover Tools: Structured handover notes ensuring nothing is missed between shifts.

Incident Reporting: Comprehensive incident forms with automatic escalation and tracking.

Analytics Dashboard: Overview of care quality metrics, documentation compliance, and trends.

Multi-Home Management: Manage multiple care homes from one dashboard (Enterprise feature).

All features included in every subscription. No hidden extras, no premium tiers for essential functionality. What you see is what you get - and what you get is everything you need for effective care documentation.

Care providers across the UK face common documentation challenges. Here's how CareVoice solves them:

Problem 1: CQC inspection anxiety
*Impact*: Stress, scrambling for evidence, poor ratings, reputation damage
*Our Solution*: CQC-aligned templates ensure daily documentation meets requirements. One-click evidence generation for inspections.

Problem 2: Information scattered across multiple systems
*Impact*: Wasted time searching, incomplete picture of care, errors
*Our Solution*: Everything in one place - care plans, daily notes, incidents, safeguarding. Search finds anything instantly.

Problem 3: Staff not completing documentation
*Impact*: Gaps in care records, compliance concerns, safeguarding risks
*Our Solution*: Voice input makes documentation fast and easy. Real-time dashboards show who's completed what.

Problem 4: Poor handovers between shifts
*Impact*: Important information missed, care continuity issues, incidents
*Our Solution*: Structured handover templates ensure critical information passes between shifts. Nothing falls through cracks.

Problem 5: Families feeling disconnected
*Impact*: Complaints, trust issues, reputational damage
*Our Solution*: Optional family portal keeps relatives updated. Share daily updates, photos, and reassurance.

Problem 6: Can't demonstrate quality of care
*Impact*: Undervalued during inspections, unable to justify fees
*Our Solution*: Analytics dashboard shows care quality metrics. Evidence your outstanding care with data.

These aren't theoretical - they're real problems we hear from care providers every day. CareVoice is built specifically to solve them.

Getting started with CareVoice is straightforward. Here's the process:

Step 1: Free Trial Sign-Up (15 minutes)
Start your 14-day trial. Add your care home details and invite key staff.

Step 2: Resident Setup (1-2 days)
Add residents with care plans. We can help migrate from existing systems.

Step 3: Team Onboarding (1 hour)
Free training session for your team. We cover all features and best practices.

Step 4: Go Live (Day 1)
Start using CareVoice for daily documentation. Support available throughout.

Step 5: Optimisation (Week 3)
Review with our team after 2 weeks. Fine-tune settings and add advanced features.

Step 6: Ongoing Partnership (Ongoing)
Regular updates, new features, and support whenever you need it.

Most organisations are fully operational within days, not weeks or months. We've designed the process to be as smooth as possible.

Why Care Homes Choose CareVoice

- All-in-one system - no need for multiple software tools
- Voice documentation saves 2+ hours daily per staff member
- CQC-aligned from the ground up
- Safeguarding AI catches concerns humans might miss
- Family portal improves relative satisfaction
- Multi-home dashboard for groups
- 14-day free trial - no credit card required
- From £69/user/month - cheaper than alternatives
- UK data residency and GDPR compliance
- Free onboarding and unlimited training
- Built by people who've worked in care

We're not just another software vendor. We're a team of healthcare professionals who built the tool we wished existed when we worked in care.