Domiciliary Care Documentation Software

How CareVoice Domiciliary Care Documentation Software Works

CareVoice transforms how domiciliary care agencies, home care managers, care coordinators, home carers create and manage care documentation. Here's the technical process behind our voice-first approach:

Voice Recognition Technology
Our AI is specifically trained on UK care terminology, medical vocabulary, and regional accents. Unlike generic voice assistants that achieve 85% accuracy on care documentation, CareVoice delivers 99.5% accuracy. The system recognises care-specific terms like PRN medications, DOLS applications, MCA assessments, and safeguarding terminology without requiring you to spell them out.

Real-Time Transcription
As you speak, CareVoice converts your voice to text in real-time. You see the words appear on screen as you talk, allowing immediate correction if needed. This visual feedback means you always know exactly what's being recorded.

Intelligent Formatting
The AI automatically structures your notes into proper care documentation format. It identifies key information like names, dates, medications, and concerns, formatting them appropriately for CQC compliance.

Offline Capability
All processing can happen locally on your device when internet isn't available. Notes are stored securely and sync automatically when connectivity returns. This is essential for domiciliary care visits or buildings with poor signal.

Audit Trail
Every note includes automatic timestamps, user attribution, and a complete edit history. This meets CQC requirements for documentation accountability and supports inspection readiness.

Every CareVoice subscription includes comprehensive features designed for care documentation excellence. There are no premium tiers or feature unlocking - everything below is included from day one:

Mobile-First Design: Purpose-built for smartphones. Document care during or after visits on any phone.

Voice Documentation: Speak your notes while driving between visits or walking to your car. 99.5% accuracy.

Offline Mode: Full functionality without internet. Sync when you're back online. Essential for rural visits.

Visit Verification: GPS-based visit logging confirms location and duration. Evidence for commissioners.

Care Plan Access: View care plans on your phone before and during visits. Always know what's needed.

Task Checklists: Visit-specific task lists ensure nothing is forgotten. Tick off as you complete.

Alert Notifications: Instant alerts for safeguarding concerns, missed medications, or schedule changes.

Photo Documentation: Attach photos to notes where appropriate (with consent). Document wounds, living conditions.

Manager Dashboard: Office staff see real-time visit progress. Know who's where and what's documented.

Family Updates: Optional visit summaries sent to family members after each call.

All features included in every subscription. No hidden extras, no premium tiers for essential functionality. What you see is what you get - and what you get is everything you need for effective care documentation.

Care providers across the UK face common documentation challenges. Here's how CareVoice solves them:

Problem 1: Carers finishing late to complete paperwork
*Impact*: Overtime costs, staff burnout, poor work-life balance, retention issues
*Our Solution*: Voice documentation between visits. Complete notes in 30 seconds instead of sitting in your car typing for 10 minutes.

Problem 2: Paper records lost or damaged
*Impact*: Incomplete care history, compliance issues, disputes with families
*Our Solution*: Digital records stored securely in the cloud. Access from any device, anytime.

Problem 3: No connectivity at service users' homes
*Impact*: Can't access care plans, documentation delayed, workarounds needed
*Our Solution*: Full offline mode. View care plans, document visits, and sync later. No internet required during visits.

Problem 4: Commissioners want visit evidence
*Impact*: Payment disputes, contract risks, audit failures
*Our Solution*: GPS-verified visit logging provides evidence of time, duration, and location. Export reports for commissioners.

Problem 5: Carers unsure what to do at each visit
*Impact*: Missed tasks, inconsistent care, complaints
*Our Solution*: Care plans and task checklists on their phone. Always know what's needed for each service user.

Problem 6: Office doesn't know visit status
*Impact*: Unable to answer family queries, can't respond to emergencies, poor coordination
*Our Solution*: Real-time dashboard shows visit progress. Know who's where and what's been documented.

These aren't theoretical - they're real problems we hear from care providers every day. CareVoice is built specifically to solve them.

Getting started with CareVoice is straightforward. Here's the process:

Step 1: Sign Up Your Organisation (1 hour)
Create your CareVoice account. Add service user profiles and care packages.

Step 2: Invite Your Carers (30 minutes)
Send invites to care staff. They download the app and create their accounts.

Step 3: Quick Training (30 minutes)
Brief training session on the app. Most carers find it intuitive immediately.

Step 4: First Visits (Day 1)
Carers start using CareVoice on visits. Support available for questions.

Step 5: Fine-Tune (Week 1-2)
Adjust settings based on feedback. Add custom templates if needed.

Step 6: Full Rollout (Week 2+)
All staff using CareVoice. Enjoy the time savings and better records.

Most organisations are fully operational within days, not weeks or months. We've designed the process to be as smooth as possible.

Why Domiciliary Care Providers Choose CareVoice

- Built specifically for carers on the move, not adapted from care home software
- Voice documentation perfect for documenting between visits
- Full offline mode - essential for rural areas
- GPS visit verification for commissioner evidence
- Works on any smartphone - no special devices needed
- Carers save 1-2 hours daily on paperwork
- Real-time visibility for office coordinators
- 14-day free trial to test with your actual team
- £69/user/month - affordable for small agencies
- UK-based support who understand domiciliary care

We're not just another software vendor. We're a team of healthcare professionals who built the tool we wished existed when we worked in care.