Transcribing Is the Easy Part. We Built for What Comes After.
AI Scribes vs Care Intelligence for Social Workers
When I watch practitioners document, the typing is maybe 30% of the time. The rest is thinking. "Did I capture what they actually meant?" "Is this the right framework for this person's situation?" "What did the family say last week that contradicts what I'm hearing now?" That's not a speed problem. That's a cognitive load problem. Most AI scribes solve the 30% — they make typing faster. CareVoice was built for the 70%: structured assessments that think with you during the conversation, safeguarding concerns flagged for review, clinical reasoning applied across 15 medication classes and 20 conditions. You review a finished assessment, not a transcript you still need to turn into one.
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What's included
What's Included with CareVoice
Everything you need to transform your care documentation.
Voice-to-Text Transcription
Built around UK social care terminology — Section 9, DoLS, personal care. Speak naturally during or after visits.
Automatic Safeguarding Detection
The agent flags potential abuse, neglect, and exploitation patterns for your review.
Care Act Assessment Templates
Pre-built templates for Section 9 needs assessments, eligibility decisions, and care plans.
Mental Capacity Act Documentation
Capacity assessments and best interest decision templates aligned with MCA 2005.
Safeguarding Report Templates
Section 42 enquiry documentation, safeguarding referrals, and concern records.
Children's Social Care Templates
Section 17 (child in need) and Section 47 (child protection) assessment templates.
Any Device, No Install
Runs in the browser on any phone, tablet or laptop. No app to install, no specialist hardware.
Secure Cloud Storage
UK-based team. Secure storage with full audit trail for compliance.
The problem
The Real Documentation Problems
A large share of your time goes to documentation, not direct care
A large share of a typical care worker's time goes to documentation — hours every week. Voice documentation cuts that dramatically — speak your assessments naturally, and CareVoice structures them into Care Act-compliant formats in minutes.
Spend less time documentingSafeguarding concerns buried in long conversations
A passing mention of unpaid bills, forty minutes into a capacity assessment, is easy to lose in a long conversation. CareVoice is designed to flag possible financial abuse and surface every mention across the recording — so a concern that might point toward a Section 42 enquiry gets a second pair of eyes, not something you rely on catching in your notes at 9pm. You review the flag and decide.
Built-in detectionThe same information written three times for three systems
I thought the problem was speed. I was wrong. The problem is repetition. Same observations, same person, three different formats for three different audiences. CareVoice: write it once. The social worker gets their version. The family gets theirs. CQC gets theirs. Same source, different outputs.
Write onceWriting assessments at midnight after home visits
When I worked alongside care staff, I heard the same thing again and again: "I went into this job to support people. I spend half my day writing about supporting people." Voice documentation means you capture everything in the moment — during or immediately after the visit. Close your laptop at 5pm.
Leave on timeGreat Ormond Street proved AI scribes work — but governance matters
The GOSH-led AI-scribe trial showed 23.5% more time with patients and 8.2% shorter appointments (GOSH-led AI-scribe study across nine London NHS sites, published September 2025). Real metrics from real clinicians — and the study itself was clear that governance and safeguards have to keep pace with the technology. CareVoice was built with practitioners in the room, not around them. You review and approve everything. The agent assists, you decide.
Practitioner controlDocumentation that wouldn't hold up in a complaint
Every edit timestamped with user ID. The transcript and the confirmed record stay with the person's file; raw audio is held to a published window and then deleted, and if a case needs it, ask us and we will place a legal hold that stops the deletion. It's built so your audit trail shows exactly who recorded, edited or viewed each entry and when — the kind of evidence trail an inspection looks for. Your documentation should protect you, not expose you.
Career protectionComparison
Traditional Documentation vs CareVoice
See the difference in your daily workflow
Before CareVoice
- Hours typing up assessment notes
- Manual safeguarding checks
- Generic templates requiring heavy editing
- Paper notes lost or illegible
- Inconsistent documentation quality
- Stressful CQC inspection prep
With CareVoice
- Capture by voice, spend less time documenting
- Agent flags concerns automatically
- Templates covering the Care Act wellbeing domains
- Secure digital storage with search
- Structured, professional reports
- Review-ready, CQC-aligned documentation
How it works
How CareVoice Works
Record Your Visit
Open CareVoice and tap record. Speak naturally about your assessment - during or after the visit.
Start instantly
Agent Transcribes & Structures
The agent transcribes your voice and organises it into the correct assessment format.
2 minutes
Safeguarding Flags Highlighted
Any potential concerns are automatically flagged for your professional review.
Automatic
Review & Refine
Check the structured assessment. Make any edits needed. You stay in control.
5-10 minutes
Export & Share
Export to Word or PDF. Ready for case management systems and supervision.
Instant
Why Social Workers Choose CareVoice
What makes CareVoice the right choice for your documentation needs.
Built for the 70%, Not Just the 30%
70% solvedMost AI scribes make typing faster. CareVoice addresses the cognitive load — the thinking, the pattern recognition, the "something doesn't feel right about this." Structured assessments with clinical reasoning, not just transcription.
Safeguarding That Catches Patterns
Pattern detectionA passing comment about unpaid bills. A reluctance to discuss finances. A new "friend" managing money. Scattered across a 40-minute conversation, patterns like these are easy to miss. CareVoice is designed to flag each mention and surface them together, so a possible financial-abuse concern gets a second pair of eyes. You review and decide whether it warrants a Section 42 enquiry.
Speaks UK Social Care
Scotland to CornwallBuilt around the language social care professionals actually use — "personal care", "Section 9", "DoLS" — with those terms boosted in the capture itself. Not a US healthcare tool with a UK label.
Write It Once, Shape It for Everyone
Write onceThe problem isn't speed. It's repetition. Same information written three times for three audiences. CareVoice: record once. The social worker gets their format, the family gets theirs, CQC gets theirs. Same source, different outputs.
An Audit Trail Built for Inspection
Full audit trailEvery edit timestamped. Every contributor identified. Every view logged. CareVoice is designed to give you the kind of evidence trail an inspection looks for — who recorded what, who changed it, and when. Paper records don't do this.
Built With Practitioners, Not Around Them
You decideThe GOSH-led AI-scribe trial showed the technology can work at scale — and the study was clear that governance has to keep pace. CareVoice was built with practitioners in the room. You review and approve everything. The agent assists, you decide.
Testimonials
What Care Professionals Say
What care professionals have said after using CareVoice
"This platform is a brilliant step forward for making care plans and assessments faster and easier. The design is clear, the process is streamlined, and it's exactly the kind of tool that can save time while keeping everything well-organised. I can see it making a real difference for field teams. Well done to the entire brilliant team behind CareVoice"
Harriette Nyuybinni
Domiciliary Care Field Supervisor
"CareVoice has empowered me as a social worker working with young children. It has streamlined my workflow and provided me with reliable assistance. The detailed analysis and suggestions I receive allow me to confidently delegate my assessments, freeing up my time. Most importantly, the service is affordable, offering great value for money."
Abuh Mowoh
Social Worker, Essex County Council
"As part of our quality assurance efforts, CareVoice has helped us not only ensure compliance but also maintain high standards in line with our regulatory requirements. I really appreciate the voice capture feature and the concept of using voice recognition technology to streamline assessments. This is a very forward-thinking approach that will enhance our processes significantly."
Runya Murape
Quality Assurance Manager
Questions
Frequently asked questions
Will the AI capture the nuance in my assessments?
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CareVoice transcribes your words and structures them into the correct assessment format while preserving your professional language and observations. It's not replacing your judgement — it's capturing it more completely. You review and approve everything before finalising.
How does safeguarding detection work?
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Safeguarding Intelligence scans each recording for a range of concern types: physical abuse, neglect, financial exploitation, psychological abuse, self-neglect, and more. Each flag includes the verbatim quote, confidence score, and concern category. You make the professional judgement — the agent flags potential concerns for review so they are less likely to get buried in a long conversation.
Is my data secure?
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Yes. UK-based team. Encryption in transit and at rest, and an audit trail on every assessment: each edit, view and change is timestamped and attributed. The transcript and the confirmed record stay with the person's file; raw audio is kept to a published window — visit recordings no more than 90 days, family recordings no more than 180 days — and then deleted.
What if I work in areas with poor mobile signal?
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Straight answer: CareVoice needs a data connection, so it will not capture inside a property with no signal at all. Offline capture is on the roadmap, not in the product today. In practice most people capture in the car outside or as soon as they are back in range — the point is that the write-up happens at the door rather than at 10pm. We would rather tell you this now than have you find out on a visit.
How is this different from just using a dictation app?
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A dictation app gives you a transcript. Then what? You still have to read through it, extract the relevant bits, structure it into an assessment format, and check it meets Care Act requirements. CareVoice does all of that. You go from voice to finished, domain-structured assessment in minutes — not from voice to transcript that still needs 40 minutes of work.
Can I use this for children's social care as well as adults?
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Yes. Templates cover Care Act assessments, Children Act assessments (Section 17 child in need, Section 47 child protection), family assessments, and more. It's built for both children's and adult social care work.
Explore
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Available Whenever You Work
Social work doesn't follow office hours. CareVoice is ready when you are.
- Works on any smartphone or tablet
- Write-ups done at the door, not at 10pm
- Everything saved as you go
- UK-based support team
- Written step-by-step guides in the app
- Regular feature updates
Built for UK Social Care
CareVoice is designed specifically for UK social workers and the legislation you work within.
- Care Act 2014 assessments
- Children Act 1989/2004
- Mental Capacity Act 2005
- Safeguarding Adults Board reporting
- Local Safeguarding Children Partnership
- All UK local authority requirements
Performance
Built for UK adult social care
Stop wondering at 3am if you documented that properly.
Concerns flagged the moment you finish recording, not days later. Assessment edits timestamped, so the record shows its own history.
Set up with you personally · Billing starts when you're ready